Frequently Asked Questions
Everything you need to know about your Resistol purchase.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head approximately one inch above your eyebrows using a soft measuring tape. Consult our size chart on the product page to match your measurement in inches or centimeters to the corresponding hat size.
What is your return policy for headwear?
We offer a 30-day return window for all unworn hats in their original packaging with tags attached. Please note that custom-shaped or modified hats are considered final sale and cannot be returned.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please be aware that customers are responsible for any local customs duties or taxes.
How should I care for my felt or straw hat?
For felt hats, use a soft-bristled brush in a counter-clockwise direction to remove dust. For straw hats, wipe gently with a damp cloth. Always store your hat upside down on its crown or on a hat rack to maintain the brim's shape.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal, Apple Pay, and interest-free installment plans through Affirm.